Flowly | your app for chronic pain and anxiety

Tamadé Inc dba Flowly

Last updated: January 22nd, 2020

Flowly respects your privacy and we are committed to protecting it through our compliance with this Privacy Policy (the “Policy”).

This Policy describes the types of information we may collect from you or that you may provide when you visit our website https://www.flowly.world/ (the “Website”), download our mobile application (the “App”) or access our Services through our App.

Capitalized terms not defined herein shall have the same meaning ascribed to them under our Terms of Service https://www.flowly.world/terms-of-service .

This policy applies to information we collect:

● On our Website

● On our App

● In e-mail and other electronic messages between you and us

● When you use our Services

It does not apply to information collected by:

● use offline or through any other means, including on any other website operated by us or any third party (including our affiliates and subsidiaries); or

● any third party, including through any application or content (including advertising) that may link to or be accessible from our Website.

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website, App, and our Services. By accessing or using our Website, App, and/or Services you agree to this Policy.

From time to time, we reserve the right to modify or amend the terms of our Policy. You will be notified of such changes by notifications on our Website, by e-mail notification informing you of such changes, or by any other reasonable means as mentioned in our Terms of Service https://www.flowly.world/termsof-service and as required by applicable law. You should check this Policy frequently for any changes. Your continued use of our Website, App, and/or our Services following the posting of changes to this Policy will mean that you accept those changes.

BY ACCESSING OUR WEBSITE, APP, AND/OR BY USING OUR SERVICES, YOU AGREE TO AND ACCEPT THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS OUR WEBSITE, APP, AND OUR SERVICES.

1. TERRITORIAL SCOPE

Our Website, App, and/or Services are available for use only in the United States of America (the “U.S.”).

2. MINORS AND CHILDREN UNDER THE AGE OF 13

Our Website and Services are not for minor and children under age 18. Further, we do not knowingly collect personal information from children under age 13. If we learn we have collected or received 2 personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at contact@flowly.world.

3. Information We Collect About You And How We Collect It

We collect several types of information from and about users of our Website, App, and/or Services, including the following information:

a. Account Information.

This information is collected when you establish your Account (“Account Information”). We collect information by which you may be personally identified (“Personal Information”), such as:

i. First Name

ii. Last Name

iii. Email Addresses

iv. Phone Numbers

v. Postal Address

vi. Age

vii. Gender

viii. Nationality

ix. Date of Birth

b. Information That We Collect About You When You Use Our Services.

When you use our Services, we may collect the following information about you, i.e., Member Information, which may also contain Personal Information:

i. Heart Rate Data

ii. Social Media Account user name information

c. Activities On Your Account.

We will collect the following information from your use of our Website, App, and/or Services:

i. Internet Protocol (IP) Address

ii. Time Zone Setting

iii. Device Identifying Information

iv. URL Clickstream

v. Pages viewed on the Website, and/or App

vi. Time spent on the Website

d. Billing Method.

You may be asked for your bank account information, such as routing number, and bank information by our third-party payment processing partner to facilitate billing for the use of our Services. We do not store any such bank account information.

e. Communications.

If you contact us directly, we may receive additional information about you, such as your name, e-mail address, phone numbers, and the contents of the message.

f. Information that we collect when you use our Website and/or App

i. Location Information.

We collect this information from you automatically as you navigate through our Website or App, through your Internet provider or wireless service provider, whichever applicable.

ii. Information We Collect Through Automatic Data Collection Technologies.

As you navigate through and interact with our Website, App, and/or use our Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:

● Details of your visits to our Website and/or App, including traffic data, location data, logs and other communication data, and the resources that you access and use on the Website.

● Information about your computer and internet connection, including your IP address, operating system and browser type.

We use Google Analytics to collect such data. Terms of Service for Google Analytics are available here: https://www.google.com/analytics/terms/us.html.

The information we collect automatically is statistical data and does not include Personal Information, but we may maintain it or associate it with Personal Information we collect in other ways or receive from third parties. It helps us to improve our Website and App and to deliver a better and more personalized service, including by enabling us to:

● Estimate our audience size and usage patterns.

● Store information about your preferences, allowing us to customize our Website and/or App according to your individual interests.

● Recognize you when you return to our Website or App.

The technologies we use for this automatic data collection may include:

● Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.

● Flash Cookies. Flash Cookies are local storage objects (or flash cookies) that collect and store information about your preferences and navigation to, from and on our Website.

● Web Beacons. Web beacons and similar technologies are small bits of code, which are embedded in web pages, ads, and e-mail, that communicate with third parties. We may use web beacons, for example, to count the number of users who have visited a particular web page, to deliver or communicate with cookies, and to understand usage patterns. We also may include web beacons in e-mails to understand whether messages have been opened, acted on, or forwarded.

● We use automatic data collection to (a) understand and save your preferences for future visits; (b) compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future; and (c) we may also use trusted third party services that track this information on our behalf.

● We may choose to work with Google AdWords, Doubleclick, AdRoll or other advertising networks. Each of these companies has its own privacy policy, which we encourage you to review. For more information about advertising and tracking online, visit the Network Advertising Initiative.

4. HOW WE USE YOUR INFORMATION

We use information that we collect about you or that you provide to us, including any Personal Information:

● To present our Website and App, and its contents to you, as applicable.

● To provide you with our Services.

● To provide you with information, products or services that you request from us.

● To fulfill any other purpose for which you provide it.

● To personalize user’s experiences and to provide you with notices about your Account, including expiration and renewal notices.

● To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including billing.

● To notify you about changes to our Website, App, or any Services we offer or provide though it.

● To allow you to participate in interactive features on our App.

● To improve customer experience.

● In any other way we may describe when you provide the information.

● Contact you with respect to the Services.

● For any other purpose with your consent, such as job application, etc.

5. DISCLOSURE OF YOUR INFORMATION

We may disclose aggregated information about our users and information that does not identify any individual, without restriction.

We may disclose Personal Information that we collect, or you provide as described in this Policy:

● To our employees on a need to know basis.

● To our subsidiaries and affiliates on a need to know basis.

● In anonymized and/or aggregated form to contractors, service providers and other third parties, such as our payment processing partners, we use to support our business and who are bound by contractual obligations to keep Personal Information confidential and use it only for the purposes for which we disclose it to them.

● To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which Personal Information held by us about our Website users is among the assets transferred.

● For any other purpose disclosed by us when you provide the information.

● With your consent.

We may also disclose your Personal Information:

● To comply with any court order, law or legal process, including to respond to any government or regulatory request.

● To enforce or apply our terms of use, and other agreements, including for billing and collection purposes.

● If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Company, our customers or others.

6. CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION

We strive to provide you with choices regarding the information you provide to us. We have created mechanisms to provide you with the following control over your information:

a. Tracking Technologies and Advertising.

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this Website may then be inaccessible or not function properly.

b. Do Not Track.

Do Not Track is a privacy preference that can be set in a web browsers. Our Website recognizes do not track browser setting or signals. For information about do not track, please visit https://allaboutdnt.com/.

c. Disclosure of Your Information for Third-Party Advertising.

We do not sell, trade, or otherwise transfer your Personal Information unless we provide you with advance notice. However, this does not include website hosting partners and other third parties who assist us in operating our Website and/ or App, conducting our business, or servicing, so long as those parties agree to keep your information confidential.

d. We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI's website.

7. THIRD PARTY LINKS ON OUR WEBSITE

Our Website and App may contain links to other third party websites for your convenience. We are not responsible for the privacy policies and practices of other third parties and any information you submit to a third party is subject to their privacy policy. Once you leave our Website or App, or are redirected to a third-party website, application, or other online service, we encourage you to read the privacy policy applicable to that third party.

8. COMPANY COMMUNICATIONS

a. E-mail Contact.

You may opt-out of receiving promotional e-mail communication from us by sending us an e-mail at contact@flowly.world. Please note that you will not be able to opt-out of transactional e-mail communication, such as communication related to your Account, Billing/Payment, etc.

b. Push Notification.

You can opt out of receiving push notifications through your device settings. Please note that opting out of receiving push notifications may impact your use of the App and Services.

9. ACCESSING AND CORRECTING YOUR INFORMATION

To access user information, correct user information, delete your account, or cancel your subscription, please email us at contact@flowly.world.

If you delete your Account, the copies of your Personal Information may remain viewable in cached and archived pages or might have been copied or stored by other users.

10. YOUR CALIFORNIA PRIVACY RIGHTS

We do not sell, trade, or otherwise transfer to outside third parties your Personal Information. California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to contact@flowly.world.

Further, the California Consumer Privacy Act of 2018, as amended (Cal. Civ. Code §§ 1798.100 to 1798.199) (“CCPA”), does not apply to us. If you have any questions or concerns about the CCPA or its non-applicability to us, please do not hesitate to e-mail us at contact@flowly.world.

11. DATA PROCESSING AND SECURITY

We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration and disclosure. All information you provide to us is stored on our secure servers behind firewalls.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, by encrypting data in transit, we cannot guarantee the security of your Personal Information transmitted to our Website. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Data that you provide is hosted on dedicated servers of our third-party partners.

12. CHANGES TO OUR PRIVACY POLICY

It is our policy to post any changes we make to our Privacy Policy on this page, or by sending you an email notification, or any other method prescribed in our Terms of Service https://www.flowly.world/terms-of-service and under applicable law. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring that we have your up-todate active and deliverable e-mail address, and for periodically visiting our Website, App, and this Privacy Policy to check for any changes.

13. CONTACT INFORMATION

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at: contact@flowly.world.

PLEASE NOTE: IF YOU USE OUR WEBSITE, APP, AND/OR OUR SERVICES, YOU HAVE AGREED TO AND ACCEPTED THE PRACTICES DESCRIBED IN THIS POLICY. IF YOU DO NOT AGREE WITH THE TERMS OF THIS POLICY, PLEASE DO NOT USE OUR WEBSITE, APP, SERVICES, OR ESTABLISH AN ACCOUNT.